AI & Automation Services for SMEs
We take your Small and Medium-Sized Enterprises to the next level using business process automation and A.I.
Top down, company-wide process automation
While companies are giving individual employees access to AI tools to complete their day-to-day tasks, we look at the bigger picture.
We believe that the top-down approach is the best way forward in getting the most from your AI and automation investments. Offering the best security and protection for your business processes.
The top-down approach is a method where analysis, planning, or decision-making-starts from the highest conceptual level and progressively breaks down into smaller, more detailed components.
Our focus is working with Small and medium enterprises (SMEs) employing fewer than 250 people.
Our processes ensure success
Discovery
We work with you to understand your existing business processes in detail.
This may include discussions with stakeholders and process owners, as well as reviewing any documentation you already have.
Some processes can be harder to uncover, but we guide you through every step to ensure nothing is missed.
Plan
Once we have gathered the required information, we create a clear project plan with timelines and milestones.
After the plan is approved, development begins, and progress is shared with you and your team in real time.
You remain fully informed throughout, with complete visibility of each stage.
Build & verify
With the plan agreed, we build the automation and deploy it – either hosted by us or directly within your tenant.
Every automation includes a standard 30‑day monitoring period, with options to extend if required.
This ensures the solution performs reliably and meets your operational needs.
POWER PLATFORM SPECIALISTS
Power Platform
Power Automate
Dataverse
AI Builder
Power Apps
Power Pages
AI AGENT SPECIALISTS
We build agents
Unlock the full potential of AI with custom‑built Copilot and automation agents designed around your business goals. We create solutions with a clear strategy, a structured delivery plan, and a projected ROI – so you know exactly what your new agent will achieve from day one
We optimise agents
If your agents are consuming too many tokens or costing more than expected, we can help. Our optimisation process reduces unnecessary usage, improves performance, and ensures your automations run lean, fast, and cost‑effectively in production
We fix agents
When your automation breaks, slows down, or behaves unpredictably, we step in quickly. We diagnose the root cause, provide clear recommendations,
and deliver rapid fixes that restore stability and keep your business running smoothly
Group sprawl can quickly become a challenge in Microsoft 365, making it difficult for organisations to identify ownership, purpose, and duplication of groups. By enforcing a standard naming convention through Microsoft Forms, Power Automate, and Teams approvals, organisations can improve visibility, governance, and consistency while reducing duplicate groups and membership overlap.
A high-level business workflow showing how Microsoft 365 and Power Automate can automate the employee offboarding process from HR initiation through account deactivation, archiving, licence removal and manager notification.
A high-level business workflow showing how HR can directly manage user account disabling and re-enabling through Microsoft Forms, Microsoft Teams approvals, and an automated Power Automate process.
Market Size & Growth
McKinsey’s annual Global Survey on the State of AI
The global low-code development platform market is projected at ~USD 48.91 billion in 2026, growing at 29.1% CAGR to 2034, with SMEs as the fastest-growing segment. The RPA/automation services market is ~USD 35 billion in 2026 with strong SME adoption (28%+ CAGR in some forecasts). Microsoft Power Platform is at the forefront of AI-driven hyperautomation trends in 2026.
Source: Low Code Development Platform Market Size, Share [2034]