We design and implement intelligent automations for your business using Microsoft Power Platform, Power Automate, Copilot, and other advanced AI tools to help you reach your strategic goals.
Our solutions reduce manual workload by thousands of hours, cut operational costs, and significantly improve efficiency. Below is one of many case studies showcasing the impact we’ve delivered for our customers.
Digital Signage installation at Oxford Street store
Industry: Retail / Size: Large international retail store (1000 stores Worldwide) / Location: Oxford Street, London
Project Briefing
The client required an experienced engineer to attend the Oxford Street store to replace ten faulty advertising LED screens.
Project Tasks
- Received project briefing from the central IT support team based in Spain
- Created a help desk ticket to centralise communication among all stakeholders
- Arranged collection of replacement screens from a London address
- Stored the screens securely at offices until the scheduled installation date
- Coordinated delivery of the replacement screens to the Oxford Street store on the day of installation
- Engineer attended site and liaised with the store manager upon arrival
- Installed all screens within the allotted timeframe
- Provided continuous updates to relevant contacts, including images, via the help desk ticket
- Obtained sign‑off from the store manager upon completion
- Notified central IT support before leaving the site
- Project successfully completed
Challenges
- Installation work was carried out during store opening hours
- Extra care was required to avoid disrupting customer activity and sales
- Wall‑mounted screens required the use of step ladders and tools for safe disassembly and installation
